Riyadh, Saudi Arabia – September 1, 2026
:
ServiceNow
(NYSE: NOW), the AI control tower for business reinvention, and
Aramco Digital
, the technology subsidiary of Aramco, today announced the signing of a Collaboration Agreement to enable AI-powered
workflows and accelerate enterprise transformation across the Aramco ecosystem.
Through this Collaboration Agreement, Aramco Digital will leverage ServiceNow as a foundational platform to
standardize and govern digital workflows across a highly distributed network of affiliates, subsidiaries, and joint
ventures operating in more than 50 countries. The initiative supports a more unified approach to reducing
fragmentation, modernizing enterprise processes, and establishing a consistent AI-enabled foundation that can scale
across the ecosystem.
ServiceNow runs more than 100 billion workflows annually across some of the world's largest enterprises — supporting
Aramco Digital’s vision to drive efficiency, strengthen governance, and enhance consistency across the ecosystem.
Four domains, one platform
The Agreement focuses on addressing key operational challenges associated with managing a large, geographically
dispersed enterprise group across four interconnected domains:
-
AI-powered workflows:
Enabling intelligent automation across enterprise systems to improve operational efficiency, reduce manual
processes, and accelerate execution.
-
Customer experience:
Enhancing service management and customer engagement through unified, CRM-driven solutions that establish consistent
service standards across entities.
-
Group shared services:
Standardizing core business functions to enable a unified service model, reduce duplication, and improve operational
consistency across the group.
-
Enterprise resource planning (ERP) modernization:
Modernizing and optimizing legacy ERP environments to reduce technical debt, improve cost efficiency, and support
scalable digital growth.
ENDS
About ServiceNow
ServiceNow (NYSE: NOW) is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with
any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy
systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that
connects intelligence to execution across every corner of business. With more than 100 billion workflows running on
the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous
workflows that deliver measurable results. Learn how ServiceNow puts AI to work for people at
www.servicenow.com
.
© 2026 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are
trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company
names, product names, and logos may be trademarks of the respective companies with which they are associated.
About Aramco Digital
Aramco Digital is a Saudi-based Industrial AI company focused on accelerating industrial digital transformation
through advanced connectivity, digital platforms, cybersecurity, and AI-powered solutions. The company provides
critical industries with secure, reliable, and scalable digital capabilities that enhance operational efficiency,
resilience, and long-term value creation.
Through its integrated portfolio spanning Digital Connectivity, Digital Industrial Solutions, Digital Platforms, and
Digital Business Services, Aramco Digital enables organizations to accelerate their transformation journeys and unlock
the full potential of Industrial AI.
Headquartered in Saudi Arabia, Aramco Digital supports the Kingdom’s digital economy ambitions and contributes to
Saudi Vision 2030 by developing future-ready digital ecosystems, building national capabilities, and advancing the
adoption of transformative technologies across industries.
For more information, visit
www.aramcodigital.com
.
Media contact:
Manahil Alansari
manahil.alansari@servicenow.com
EMEA PR
Emeapr@servicenow.com